Let us work with you to create a suite of F&I products and services that will increase sales revenue and keep your customers coming back.

F&I is key to the future of your business. As every dealer knows, F&I protection products can improve sales revenue, and they can also increase fixed-operations profits. We’ll help you to maximize the opportunities that every transaction offers.

At Capital Automotive, each automotive service contract and maintenance program offers turnkey implementation. Our broad, customizable product menu offers your customers the protection that fits their specific needs and financial circumstances, so you can help every consumer make the best decision for their families and their futures.

Simply put, our programs help you increase owner satisfaction to keep your customers coming back

Marketing and Program Support

Early exposure to your products helps customers to build familiarity and trust. We help you improve their F&I experience, decrease transaction times, and amplify your productivity. Our full marketing support includes educational protection plan videos, web content, and easy-to-understand print & digital collateral materials so you can educate your customers about F&I products sooner and with more clarity. But we don’t stop there. We use cloud-based customer relationship management (CRM) to manage product workflow, including:

  • Quote to Sales: Sell more, faster, and easier. Our quote-to-sales capability extends directly to our partners, and is customized to let you select a specific product, add feature information, and give your customers an instant quote.
  • Claims: Efficient claims processing with superior service. Customers can submit video or photos to expedite claims adjudication from any device, including mobile phones and tablets.
  • Billing and Payments: Paperless billing, virtual payments, and automated payments give you increased efficiency, better security, and faster remittance.
  • Customer Portal: Our consumer-facing portal makes it easy for end-customers to track information about their contract, to review terms, or to see the status of a claim in real time.
One of the perpetual problems plaguing the Automobile Industry today is consistent maximization of profits in the F&I department.
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One of the perpetual problems plaguing the Automobile Industry today is consistent maximization of profits in the F&I department.
Read More
One of the perpetual problems plaguing the Automobile Industry today is consistent maximization of profits in the F&I department.
Read More